Returns and Refunds

Rugged Rosaries® RRR Guarantee

Rugged Rosaries offers a 90-day R-R-R guarantee:

R - Replace
R - Repair
R - Refund

The RRR Guarantee offers protection for your rosary against defects or breakage.

Returns

Our products are guaranteed against defects or breakage for 90 days.  If 90 days have gone by since your purchase, please email us at support@ruggedrosaries.com.
To return an item, send a note that includes your nameemail, and message as to why you wish to return your item, to the address below. You will be issued a full refund to your original form of payment.

CORDBANDS - Returns
PO BOX 37369
HOUSTON, TEXAS 77237

Repairs

Please see how to get a rosary repaired/restrung by clicking HERE.

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Although we issue the refund immediately, it might take a few business days to appear on your credit card.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We are also happy to exchange rosaries within a reasonable amount of time. Please email us at support@ruggedrosaries.com if you wish to make an exchange.  In your email, just tell us which rosary you would like instead. We can send you the new rosary, along with a prepaid return label to make it simple to return the original rosary.

Exchanges from OTHER Companies

If you purchased a similar product from another company such as a paracord rosary, or a WWI style combat rosary, and for whatever reason, you have a problem with it - We will take care of you!  Maybe the other company doesn't have good customer service or maybe you bought a cheaper Chinese copy (see about them here). We can exchange the product for one of our beautiful handmade rosaries. Why would we do this?  Please read about our Exchanges from Other Companies HERE .

To return your product, you should mail your product to:

CORDBANDS - Returns
PO BOX 37369
HOUSTON, TEXAS 77237

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Please email us if you have any questions: support@ruggedrosaries.com