General Shipping Questions

How will the order be packaged?

The items you ordered will first be wrapped in bubble out wrapping. This is then shipped inside either a padded envelope or a small shipping box. We make all efforts to properly wrap your purchases so that it will arrive in perfect condition.

When is your order cutoff time?

Orders that come in after 12pm PST will be pushed to the next business day. We strive to ship out all orders within 24 hours; however if we cannot fulfill an order within 3 business days then we will notify you of options. Our business days are Monday through Friday, so orders placed late on Friday will not be filled until Monday.

When are you going to ship my products?

We try to keep an inventory of our most popular rosaries and items on hand but many are made to order as well.  We strive to have your order ready and shipped out within the next business day.  If for some reason it will take longer, we will contact you to see if you want to make any change. Most orders to go out within a day. Note that if you order late on a Friday, your purchase will probably not ship until Monday.

When will my order arrive?

Your order will arrive usually within 4 or 5 days of placing your order. Of course you might receive it much later if you do not live in the USA, and there are many factors which can effect delivery times overseas. For Domestic USA orders, shipping should take only 4 to 5 days for standard shipping. We find that Priority will take 2-3 business days, and Express will be 2-3 days including weekends with Sunday deliveries in some cities.

VERY IMPORTANT: The US Postal Service starts counting days on the day after the item is received by the post office.

Do you ship to APO's?

Yes we do! Shipping generally takes longer and can sometimes take over 20 days. Please keep in mind that we can not ship Priority EXPRESS to APOs.

Why don't you guarantee shipping?

We can only guarantee what is in our control. We place our faith and trust in our shipping providers, but cannot guarantee their performance. If you have a shipping issue, we will help however possible to resolve the issue.

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